Everything you need to know about the MLife Rewards Program. Sign up and log in to your MLife Rewards account in seconds, and start earning loyalty points.
About MLife Rewards.
With M life Rewards members can earn rewards for every dollar they spend. Enjoy MGM’s hotel, dining, entertainment, gaming slots and table games, and you will earn rewards instantly. M life Rewards account members also receive access to M life Moments events countrywide.
Your play and spend are recognized as a single account making it easy to stay, play, and win wherever you like, whenever you like. Earn points, Express Comps, Tier Credits.
The Mlife Rewards Program offers:
- Up to 20% off room rates
- Pre-sale ticket offers to the best entertainment
- Discounts at many retail shops
- Entry to exclusive M life Moments
Mlife Sign Up.
How do I sign up for a Mlife Rewards account?
It is simple. Go to the sign up page.
Enter your email address, name, contact phone number, and select a password. Then select a security question and answer. Finally, click on “Create Mlife Rewards Account”.
The whole process should take you less than 2 minutes.
Mlife Account Activation.
If it is your first time using M life Rewards online, must activate your account first.
Click here, to activate your Mlife account.
How do I log in to my Mlife Rewards account?
To sign in, go to the official Mlife.com login page.
Enter your email address used for sign up, and your password.
You are then good to go.
M Life Rewards FAQ:
Do I earn Mlife points for Table Games play?
No, points are not earned for table games play. In Las Vegas, M life Rewards members are eligible to earn Tier Credits based on their tables games play. In Mississippi and Michigan, M life Rewards members are eligible to earn both Express Comps and Tier Credits based on their table games play.
Is there a minimum betting requirement before you rated for Table Games?
Yes, please see the supervisor in the pit for assistance at each participating Mlife Rewards Destination.
How do I qualify for a casino rate?
Visit any Mlife Rewards desk or speak with your host at the end of your stay to find out if you are eligible for a casino rate.
How do I get a Host?
Visit any Mlife Rewards desk to have your play evaluated or to speak with a host.
How do I find out about Mlife promotions/events for which I am eligible?
Log into your Mlife Rewards account and go to “Find Personal Offers” to view available offers or call 1.866.800.4668 for additional information.
How can I access my Mlife Win/Loss (Tax) Statement?
Sign in to your M life Rewards account and go to “Win/Loss (Tax) Info” in the top right corner by clicking on your name. Select the time period you would like to view. Your Win/Loss statement will automatically update based on your selection. Select “Print Win/Loss Info” for a printable form.
What is included on my Mlife Win/Loss (Tax) Statement?
Your Estimated Win/Loss is the total estimated dollar amount you have won or lost at select M life Rewards destinations nationwide for certain recorded gaming activities. Patron losses are shown as negative amounts and are reflected with parentheses. Only play recorded while correctly using an M life Rewards card is included in these totals (regardless of who is using the M Life card). Your win/loss information includes unverified, estimated slot and table game wins and losses, but does not include other wins or losses (or gains from wagering) such as slot tournament wins and losses, giveaway party prizes, race and sports book wins and losses, poker wins and losses, or keno wins and losses. The formula to estimate your net slot win/loss is calculated by taking total coin paid out of the machines, plus jackpots paid by hand currency, less total coin deposited into the machines as recorded while using your M Life card. The method to estimate your table game win/loss is done by a manual rating of your table game play that you have requested which is based on hands dealt per hour and average bet. Therefore, this information does not constitute a complete and accurate accounting record – it merely provides an unverified estimate of your slot and table game win/loss that you can use to compare to your own records and is not a substitute for the records you are required to keep under applicable State and Federal tax laws. MGM Resorts International and its subsidiaries/affiliates (collectively “MGM”) makes no representations or warranties, express or implied, as to the accuracy of this information or its effectiveness as proof of wins and losses. For information on your tax record keeping obligations, contact a reputable tax professional or go to www.irs.gov and use the search term “gambling losses.”
What is FREEPLAY ®?
FREEPLAY ® rewards Players with free slot play on their M life Rewards card for use in participating slot machines.
Does FREEPLAY expire?
Yes, FREEPLAY ® redeemed from POINTPlay ® expires 18 months from the date it was issued. FREEPLAY ® offered in conjunction with a special promotion may expire depending on the offer, please pay attention to the valid dates listed on any promotional offers you receive so you won’t miss out on any FREEPLAY ® .
What is POINTPlay?
POINTPlay ® gives you more of what you like best, FREEPLAY ® for your slot play. Redeem slot points when and where you want from your favorite games without waiting in line Visit the M life Rewards desk where a representative will help you to select a secure, four-digit Personal Identification Number or “PIN” for your M life Rewards account. A representative will also show you how to manage your account at the game using the game’s keypad and M life Rewards menu options. To preserve the security of your M life Rewards account, never share your PIN with others.
Do I still qualify for M life Rewards benefits when using POINTPlay ®?
Yes. You will qualify for free rooms, shows, dining, and more when using POINTPlay ®.
How do I earn Mlife Tier Credits?
You earn Tier Credits for virtually every dollar you spend – including gaming – across all our M life Rewards Destinations For every dollar you spend on your hotel stay, dining, entertainment, or spa you earn Tier Credits – in Las Vegas you earn 25 Tier Credits per dollar spent; at Beau Rivage, Gold Strike Tunica, and MGM Grand Detroit you earn 8 Tier Credits per dollar spend. For slot play in Las Vegas M life casinos, you receive ten (10) Tier Credits for every Base Point earned. When playing at Beau Rivage or Gold Strike Tunica, you receive two (2) Tier Credits for every Base Point earned. At MGM Grand Detroit, you receive one (1) Tier Credit for every Base Point earned. For table games, you’ll earn Tier Credits based on length of play, average bet, and game type.
To ensure Tier Credits are credited to your M life Rewards account, always use your M life Rewards card while playing slots and table games at any participating MGM Resorts International destination. Also, show your M life Rewards card at the time of each qualifying purchase, or charge these purchases to your room and present your M life Rewards card to the Front Desk at the beginning of your stay.
How do I earn Express Comps?
In Las Vegas, Express Comps are earned while playing your favorite slots or video poker machines. In both Mississippi and Michigan, Express Comps are earned for playing table games, slots or video poker.
When do my Mlife Tier Credits expire?
Tier Credits expire October 1 each year.
What are the “Mlife Rewards Moments”?
With M life Rewards, it’s all about the experience. M life Rewards Moments are the gateway to the ultimate experience exclusively for M life Rewards members. Sign in to mlife.com to see your available M life Rewards Moments, based on your tier, and you can access these unique experiences at participating MGM Resorts International destinations.
Do all MGM resorts offer the same tier benefits?
There are some benefits that are available at all M life Rewards participating resorts and each also offers some additional benefits. Visit the M life Rewards desk in the resort or mlife.com to view available benefits by tier and resort.
Where can I use my Mlife Rewards card?
You may use your M life Rewards card and enjoy the benefits in Las Vegas at Bellagio, ARIA, Vdara, MGM Grand Las Vegas, The Signature at MGM Grand, Mandalay Bay, Delano Las Vegas, The Mirage, Monte Carlo, New York-New York, Luxor, and Excalibur; in Mississippi at Beau Rivage and Gold Strike Tunica; and in Michigan at MGM Grand Detroit.
What are Mlife Express Comps?
Express Comps are the fastest and most convenient way to self-comp at your favorite M life Rewards Destination. Members may earn up to $5,000 in Express Comps and NOIR Members may earn up to $10,000. Express Comps may be used for your hotel stay, at food and beverage outlets, entertainment venues, or to purchase your M life Rewards Moments. Members do not earn Tier Credits when using their Express Comps.
Do my Mlife Rewards points and Express Comps expire?
A member’s accumulated points and Express Comps may be subject to forfeiture if the member’s M life Rewards account does not reflect any activity (which means earning points or earning Tier Credits) for a period of six (6) months for Sapphire Members or a period of twelve (12) months for Pearl, Gold, Platinum and NOIR Members.
When does my Mlife tier expire?
Tiers expire on October 1 each year. Tier Credits earned from October 1 to September 30 qualify you for your tier beginning each October 1. If you advance to a higher tier at any time, you’ll enjoy those benefits for at least one full year.
How do the Tier Multipliers work?
As you move up in tiers, you earn even more Points and Express Comps for your play at M life Rewards Destinations: Pearl – 10% Bonus on Points and Express Comps Earned at M life Rewards Destinations Gold – 20% Bonus on Points and Express Comps Earned at M life Rewards Destinations Platinum – 30% Bonus on Points and Express Comps Earned at M life Rewards Destinations
NOIR – 40% Bonus on Points and Express Comps Earned at M life Rewards Destinations
How do I advance my Mlife Rewards Tier?
Qualify for the M life Rewards tiers by increasing your Tier Credits with play at slots and/or table games as well as spend on lodging, dining, and entertainment. New M life Rewards members qualify for the benefits of the Sapphire tier. Earn Pearl at 25,000 Tier Credits, Gold at 75,000 Tier Credits and Platinum at 200,000 Tier Credits. NOIR is by invitation only.
Where can I redeem my Mlife Express Comps?
Look for “Express Comps Accepted Here” signs at participating restaurants, box offices, and more! Express Comps are not redeemable at retail outlets.
How can I link two Mlife accounts?
Two members with the same address may link individual M life Rewards accounts to share their tier, Tier Credit and Express Comps balances. Both members must visit an M life desk in the resort and show a valid identification to link accounts. M life maintains separate account numbers and account histories for every member. Restrictions apply at MGM Grand Detroit.
My Tier Credits were not credited to my M life Rewards account.
Only individual purchases (e.g. cash, personal credit cards, and debit cards) for hotel room charges, entertainment tickets, food & beverage, spa & salon, attractions, and wedding charges (excluding tax, retail, and gratuity) are eligible to be posted to your M life Rewards account. Corporate credit/debit cards may not be used to earn Tier Credits. Request Guidelines: Receipts must be no older than 30 days with a minimum total value of $50 Tier Credit adjustment requests for cash transactions MUST include the original receipt A scanned copy will be accepted for receipts that were paid by credit card Complimentary payments do not qualify for Tier Credits To request a Tier Credit adjustment for purchases made in Las Vegas, receipts can be: Emailed to: [email protected] Faxed to: 702.531.3893 Mailed to: MGM Resorts International Contact Center Attn: Member Services 3549 Sammy Davis Jr. Drive Las Vegas, NV 89109 On the receipt, please provide your full name, M life account number, resort name, and contact information. Please allow up to 72 hours after we receive the request for the adjustment to post to your M life account. For additional inquiries regarding Tier Credit adjustments or missing Tier Credits, please contact the MGM Resorts Member Services Department at 866.761.7111 To request a Tier Credit adjustment for purchases made at MGM Grand in Detroit, Gold Strike Tunica or Beau Rivage in Mississippi, receipts can be: Emailed to:
MGM Grand Detroit: [email protected]
Gold Strike Tunica: [email protected]
Beau Rivage: [email protected]
How do I access Mlife Rewards Moments?
You can purchase M life Rewards Moments using your Express Comps or cash/credit card at mlife.com, the Concierge, or a Casino Host.
Does the Mlife.com website offer online gaming?
Mlife.com and MGM Resorts International do not offer online gaming.
How can I de-link my Mlife account from another member?
Either linked member may visit any Mlife desk to request that his or her account be unlinked.
How do I earn Mlife points?
Points are earned while playing your favorite slots or video poker machines.
How often will I receive Mlife credit for my Bonus Points?
Bonus Points will be credited to your M life Rewards account as soon as your playing session is complete. To view your updated point balance, remove your card, reinsert it, enter your PIN, and access the POINTS menu option. Or, you can always view your current point balance on mlife.com.
I accidentally enrolled online more than once or the account number does not match the number on my M life Rewards card?
Email M life Rewards Member Services at [email protected].
I forgot my M life Rewards account number.
Please call M life Rewards Member Services at 1.866.761.7111 to obtain your M life Rewards account number. You can also find your M life Rewards account number on the Profile section of your account on mlife.com.
I have forgotten or lost my Mlife Rewards password?
Click “Sign In” and then click “Forgot Your Password?” Follow the instructions provided. Your Password and PIN must be set up individually of each other.
How can I update my Mlife account contact information?
Log on to your M life Rewards account and click Update Member Information under My Account to update your contact information.
Where do I get my M life Rewards card?
Visit any M life Rewards desk during your next visit to a participating MGM Resort to receive your M life Rewards card. We cannot mail your card to you.
When do I earn Points and Tier Credits for using my M life Rewards MasterCard?
Points and Tier Credits from your M life Rewards MasterCard spend are earned at the close of your monthly billing cycle. It may take up to 7 – 10 days from your billing cycle close date for Points and Tier Credits to be applied to your M life Rewards account.
Must I be a US resident to apply for the M life Rewards MasterCard?
Yes, only M life Rewards members with a US resident address are eligible to apply.
Where will using my M life Rewards MasterCard earn me Points?
You earn rewards everywhere you make purchases with your M life Rewards MasterCard. For example, with each $1 spent on gas or at the supermarket you will earn 2 Points and 2 Tier Credits1.
When can I be upgraded to Pearl Status after I’m approved for the M life Rewards MasterCard3?
It may take 7-10 days for the Pearl Status upgrade to be reflected on your M life Rewards account.